Delivery Policy

Last updated: June 2026

1. Service Area

Namma Kitchens currently delivers freshly cooked meals to a limited set of pincodes within Bengaluru. You can check whether your address is serviceable when adding a delivery address at checkout. If your area is not yet covered, please write to us — we're always working to expand our delivery zones.

2. Delivery Days & Slots

We deliver Monday through Saturday for both lunch and dinner slots. Sundays are a kitchen holiday and no deliveries are made.

3. Order Cutoff Times

Each meal slot has a daily cutoff time (shown on the Menu page) by which orders must be placed for same-slot delivery. Orders placed after the cutoff for a slot will be scheduled for the next available slot.

4. Delivery Charges

Any applicable delivery charge for your order is shown at checkout before payment. We may waive delivery charges for subscription plans or orders above a certain value from time to time.

5. Delivery Windows

Meals are freshly cooked and delivered close to the lunch and dinner meal times. While we aim to deliver within the announced window for each slot, actual delivery times may vary slightly due to traffic, weather, or order volume.

6. Failed Deliveries

Please ensure someone is available to receive the delivery at the address provided, and that your address, landmark, and phone number are accurate and up to date. If a delivery cannot be completed because no one is available or the address is incorrect, the order will not be eligible for a refund (see our Refund & Cancellation Policy).

7. Contact

For delivery-related questions, email support@nammakitchens.com.